About Us > Patient Rights

Effective health care requires trust between patients and health care providers. At Graham Medical Group, the staff respects and supports patient rights. Policies and procedures have been developed and are maintained to guarantee that those rights are respected.

The Medical Group’s policies, procedures and philosophical basis form the framework that addresses both patient care and organization ethical issues.

• EVERY PATIENT has the right to participate in their care at various levels and are kept up-to-date on diagnoses, prognoses, and care. The Medical Group staff and the patient combine sound clinical judgment with mutual decision making as informed partners.
• EVERY PATIENT has the right to confidentiality, privacy, security, reasonable access to care, resolution of complaints and communication about their rights.
• EVERY PATIENT has the right to considerate and respectful care regardless of race, creed, national origin or source of payment.
• EVERY PATIENT is entitled to receive information concerning their continuing health needs and appropriate alternatives to meeting those needs and to be informed of continuing healthcare requirements.
• EVERY PATIENT has the right to designation of a surrogate decision maker.
• EVERY PATIENT has a right to know what Medical Group rules and regulations apply to their conduct as a patient.
• EVERY PATIENT has the right to receive from their physician information necessary to give informed consent prior to the start of any procedure or treatment.
• EVERY PATIENT has the right to receive assistance in formulating advance directives.
• EVERY PATIENT has the right to information regarding fee schedules and payment policies.
• EVERY PATIENT has the right to participate in considering ethical issues that impact their care.
• EVERY PATIENT has the right to participate in resolving conflicts about care decisions.